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IN-DepthTM stands behind everything we sell with a
100% Satisfaction Guarantee!!*
If you're not satisfied with your purchase for any reason, we will gladly
accept your return up to 30 days from the date of purchase.
You will get a full refund on pager service charges if you need to return
your pager within the first 15 days from the date of purchase. You will
get a pro-rated refund, excluding the service used, up to 30 days from
the date of purchase.
Refunds and buy-backs exclude shipping charges, activation charges
and other possible charges (see below). Product must be in resaleable
condition (see below).
Returns:
To return an item, you must request and receive an RMA # (Return of
Materials Authorization). Items returned without an RMA # will not be
accepted. To return an item, please call us at 1-800-356-9566, Monday -
Friday, 9:00 am - 6:00 pm PST, excluding Holidays.
* Certain Restrictions Apply: |
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Items returned without an RMA # will not be accepted.
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The product must be in the original packaging and in new condition -
i.e., not  showing any signs of use, such as scratches, missing parts,
altered parts, etc. You must return all pieces and packaging, and
product must be in resaleable condition.
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Special Orders (including Bulk Orders - more than 2 pagers) are not
returnable. Products that are damaged during shipping will be
exchanged while product is still available. If product is not available,
you will be given a full refund (see Refunds below) upon return of
the damaged/defective goods. All returns must be in the original
container and include all the pieces, damaged or not.
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Refunds exclude shipping & handling, order processing, activation
or any other special charges.
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Damaged or defective items will be repaired or exchanged at
IN-Depth's discretion.
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Shipping damage must be reported to IN-Depth within 24 hours
of receiving the package.
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